Contact us – RAC Home Insurance
First purchased policy before 27th July 2021 with no break in cover
If you’re unsure what number to call, please refer to your policy wording.
Amend your home insurance policy
Manage and amend your home insurance policy online 24/7 via your online account. Alternatively, to amend your home insurance policy, call 0330 159 0985.
Lines open Mon - Fri 8am to 8pm, Saturday 9am to 6pm and Sundays 10am to 4pm.
Make a home insurance claim
You can call us to make a claim on your home insurance policy 24 hours a day, 7 days a week.
To make a home claim please refer to your policy documents for the relevant number.
- For Home Assistance claims call: 0330 159 1203
- For Family Legal Protection claims call: 0330 159 1202
- For Keycare claims call: 0330 303 4016
Renew your home insurance policy
You can view your renewal document in your online account. To discuss your home insurance renewal, call us on 0333 070 2668. Lines open Mon - Fri 8am to 8pm, Saturday 9am to 5pm and Sundays 10am to 4pm.
How to complain
If you have any concerns about the service you have been provided and want to complain, please view our complaints information.