RAC Car Insurance contact details
Whether you’re a new or existing RAC Car Insurance customer, we’re here to help.
If you’re an RAC Online Car Insurance customer, please refer to the alternative contact details.
New car insurance customers
Get a car insurance quote
You can get a new car insurance quote or retrieve a saved car insurance quote online. To get a new multicar insurance quote please call 0330 159 1468.
Online quotes are valid for 30 days.
Existing car insurance customers
Amend your car insurance policy
If you’re an existing RAC Car Insurance customer, you can view and manage your policy online. No fuss, no phone call needed and open 24/7.
View and manage your policy online
You can change the following with your online account:
- Your surname and/or marital status
- Home address, phone number or email address
- Vehicle and registration
- Add or remove a driver
- Your monthly payment dates or bank account details
- Proof of No claims Discount - Submit or Request
- Ad hoc payment
- Vehicle usage (e.g. social, commuting, business)
- Request online documentation
- Your automatic renewal preferences
Our webchat team will also be available to help you when logged into your account. Alternatively, existing car insurance customers can give us a call on 0330 159 1031, or if you're abroad +44 1494 4061241.
Lines are open Mon – Fri: 8am – 8pm, Sat: 8am – 6pm, Sun: 10am – 4pm. Bank holidays: 9am – 5pm.
Make a car insurance claim
You can make a new car insurance claim or get details on an existing car insurance claim by contacting our claims line.
Lines are open 24 hours a day, 7 days a week. A claims representative will be on hand to assist you through every step of the claims process:
- For general claims call: 0330 159 1062
- Glass claims can be logged in your online account
You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.
Renew your car insurance policy
You can set your automatic renewal preferences in your online account.
Proof of no claims discount
You can send us proof of your no claims discount using your online portal.
Need to complain?
Visit our complaints section where you can submit any details you need and the team will get back to you as soon as possible.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into My Account. Alternatively you can let us know using live chat or by giving us a call on 0330 159 1031.
Lines open Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.
General car insurance enquiries
For general questions relating to your car insurance policy, take a look at our help section for answers to common questions.